IT programme management

Project management

From coordinating complex migration projects or implementing a new CMS; managing your team, our team or multiple teams, we have the experience and expertise to ensure that targets are met and quality is maintained.

What we do

  • quality assurance to make sure that everything works as it should and is bug free
  • change management, so your online customer experience doesn’t suffer
  • provide expert editorial services to ensure style and brand consistency
  • round the clock technical support, so that everything keeps running smoothly
  • issue detailed, regular reporting, so you can see how people are using your site
  • manage stringent accounting, so projects are within budget
  • end-to-end mass email services including design, sending and monitoring of bounce backs

Training

A new CMS is only as capable as your staff. We’ll take the time to train your team, so you can let them loose on your CMS with confidence.

What we do

  • one-to-one and group training sessions
  • conduct rigorous online tests
  • provide detailed how-to manuals and style guides

Surveys/user testing

A website, like the rest of us, wants to be loved, so we make sure your target audience are all over it like a rash.

What we do

  • manage in-depth user-testing sessions that you can observe
  • deliver detailed reports of user feedback
  • issue regular statistics reports
  • suggest improvements to generate improved user journeys

 

Got a question?

Call Nick Spence on 01486 608224